My Plan
Saved on this device
Saved events are not an order, reservation or ticket. Removing the app may remove the plan. If a change cannot be saved, check available device storage and try again.
App support
Festival Canvas support.
Help with browsing a festival programme, refreshing content and keeping a personal plan on your phone.
Start with the quick checks.
Use the retry or refresh action on Home to check for the latest festival information. If you do not have a connection, some recently available information may still be available.
Closing and reopening the app is safe. Your personal plan stays on your phone and does not require an account.
Programme
Report the exact item
For incorrect content, include the festival, event, app version, device model and approximate time. Never include passwords or payment details.
Accessibility
Useful detail helps
For screen-reader, text-size, contrast or interaction problems, include the device, operating-system version and assistive technology used.
App support and festival support are different.
DibsMc Media supports the Festival Canvas app. Ticket availability, refunds, entry conditions, access arrangements and last-minute event decisions remain the responsibility of the festival organiser or ticket provider shown in the app.
This inbox is not an emergency or on-site festival service.